alarm security system
”One thing many in the industry do caution about, however, is not to let the medium swallow the message. “There are a lot of things the industry is starting to focus on as enhancement to the core offerings; but it is important not to get caught up in buzzwords or even the technology itself, but what it enables the customer to do,” says Greg Blackett, senior product manager, Tyco Security Products, Toronto, Canada. “It is still very
early days. The end goal is to enhance the existing products and make them more intelligent and help the customer reduce false
alarms and bring their total security experience to the next level. But Inder Reddy, Honeywell Security and Fire, says there are actually two schools of thought on where monitoring may be headed. “Some customers have absolutely said ‘We want to leverage our expertise so we are going to get out of the monitoring business and focus on customer service.
After seeing a Comcast offer which sounded great because I would pay just one bill, I had the system installed and paid a bit over $500 for additional sensors. Within a week the app did not work and I thought the problem was with my phone. 2 weeks later I receive a call from Comcast saying something was wrong with the system and to make a long story short after over 20 hours on the phone and 3 installations attempts, my account monitoring was cancelled for no apparent reason. I filed a complaint with the Florida division of agriculture and consumer, affairs and requested my initial investment to be reimbursed. Comcast has the worse customer service around, I will sign up with a different company I found on your review site and instead of being on the phone I will spend this time drafting legal documents for the complaints litigation that I will initiate against the company. I paid for and have been depending on an alarm system from COMCAST for six months.